Partnership Operations Officer

• Process and submit Permit Request Forms (PRF) received from PMO accurately and within prescribed timelines, tracking approval status and following up on outstanding permit requests.
• Coordinate with sales representatives to ensure all required information is complete for processing orders and sales transactions.
• Prepare, scan, and archive all BD forms, work permit requests, survey permits, assignment letters, and technical activity authorizations in the company system in accordance with document control procedures.
• Monitor and update the status of all submitted BD and financial documents, flagging incomplete, missing, or overdue items to the Partnership Operations Specialist for timely resolution.
• Coordinate with Finance team to submit and follow up on purchase requests (PR) and service registration/renewal through the online system, ensuring completeness of supporting documents.
• Coordinate with PMO, Sales, and Finance teams to relay project and permit updates accurately, ensuring the Partnership Operations Specialist is informed of any delays or discrepancies.
• Prepare and submit routine operational reports to the Partnership Operations Specialist covering permit activity status, invoice tracking, BD document completeness, and unresolved items.
• Identify and escalate field-level operational issues—including access blockages, permit rejections, invoice mismatches, or missing data—to the Specialist in a timely manner.
• Maintain up-to-date records and trackers for all ongoing permits, invoices, and partner coordination activities to support data accuracy and audit readiness.

Requirements

• Bachelor’s degree in Business Administration, Finance, Communications, or a related field
• Minimum 1–2 years of experience in an operational or administrative role, preferably in partnership operations, building coordination, or a related field
• Experience in permit administration, approval workflow coordination, invoice verification, and financial document handling.
• Proficient in building coordination, partner operations, ERP/CRM data entry, system updates, document archiving, and compliance management.
• Strong attention to detail and accuracy in data entry and document management.
• Time management and ability to prioritize multiple operational tasks.
• Proactive communication and coordination skills.
• Have experience in Risk Management, Compliance Management, Client Management, and Project Management.
• Willing to Work in Centennial Tower, South Jakarta.

Benefits

• Medical Insurance
• Medical Check Up