Partner & Client Services Officer - Italian Market - CDD 8 months

Join our team. Your future starts here.

Swiss Life Group is one of Europe’s leading comprehensive life, pensions and financial solutions providers.

Within the Group’s International Division and with its two business lines, Swiss Life Global Solutions offers a broad range of tailored cross-border life insurance solutions to wealthy individuals for a suitable integrated wealth planning (Global Private Wealth Solutions) and to international companies to address the benefits needs of their local and mobile employees (Global Employee Benefits Solutions).

Swiss Life Global Solutions is located in Luxembourg, Liechtenstein, Zurich and Singapore.

At Swiss Life, our purpose is to enable people to lead a financially self-determined life. Join us if:

• you enjoy working in a truly international and entrepreneurial environment

• you have strong business acumen and are able to think consistently from the customer’s point of view

• you are willing to work in an efficient, committed and agile manner, in the best interests of our company

• collaboration, trust and self-development are key elements for you in your future position.

Your Role

Within our Partner & Client Services Team, you play an active part in the development of our Private Clients business on the Italian market in providing full support in our daily life-insurance contract administration, while meeting high compliance standards and following strict processes and deadlines.

Your main scope of action will include:

• Performing accurate and timely processing of policy transactions, servicing, and query resolution during the life cycle of a policy, including document Management
• Following up the onboarding of the new clients (life insurance contracts) together with our external partners and sales team
• Proactively supporting our clients, our partners, and our sales team in a timely manner
• Analyzing partners and clients’ requests by applying Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures
• Assist the team on special projects, tasks, etc. under your scope of action

Your Profile

• Degree in Business Administration, Management or any related field

• Business fluency in Italian and English. Any other European language is an asset

• A first experience in insurance is a strong asset

• First experience in the financial sector is an asset

• Highly accurate, organized, reliable and client-oriented

• Dynamic, flexible, autonomous and with team-playing ability

Our Offer

• A varied work within a multicultural team where you can shape your career

• A company culture characterized by its agility, expert know-how, customer-centricity and collaborative mindset

• After trial period, home working is possible according to our internal rules

• An attractive remuneration package in line with your position and responsibilities, including fringe benefits such as lunch vouchers, pension scheme and additional health insurance