Partner Account Manager - Houston, TX

The Partner Account Manager (PAM) is responsible for building and growing relationships with physicians, healthcare providers, health systems, and referral partners within an assigned territory. This role focuses on increasing referrals, expanding strategic partnerships, and improving patient access to Luna's services.

As the primary point of contact for provider partners, the PAM works closely with Clinical, Operations, Marketing, Product, and Customer Success teams to deliver an exceptional experience for both providers and patients.

How you will have an impact

• Build and maintain strong relationships with physicians, healthcare providers, and referral partners.
• Develop and execute territory plans to drive referral growth and market expansion.
• Identify new partnership opportunities and grow existing accounts.
• Conduct in-person and virtual provider meetings, presentations, and educational events.
• Analyze referral trends and account performance to identify growth opportunities.
• Collaborate with cross-functional teams to ensure a seamless provider and patient experience.
• Serve as the voice of the customer by sharing provider feedback and market insights.
• Support onboarding and adoption of new provider partnerships.
• Maintain accurate CRM records, pipeline activity, and account plans.
• Represent Luna professionally and consistently deliver exceptional customer service.
• Achieve territory goals for referral growth, provider engagement, and account development.

What Luna Can Offer You:

• Uncapped bonus structure
• Hybrid/remote work
• Employee referral program
• Medical, dental and vision benefits on the 1st of the month following start
• 401k
• Unlimited PTO
• Enormous opportunity to grow with well-positioned for tremendous upside and career trajectory

What you can offer Luna

Minimum 5+ years of healthcare sales/account management experience, including sales, project management, strategic planning, and implementation of broad initiatives.
OT/PT license and experience preferred
Able to travel within the assigned region as customer needs dictate. Expected 50% of the time.
Ability to use G Suite, CRM (preferably HubSpot)
Excellent presentation, organizational, interpersonal, and communication skills.
Valid Driver's License
Must provide their own vehicle, however, mileage reimbursement will be covered.
Minimum Bachelor's degree
Positive, competitive, self-starter with an ability to manage a high-growth territory
Must be based in Houston or surrounding area.