Part Time Patient Customer Service Representative

R1 RCM Holdco Inc.

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Hoffman Estates, IL Until 8/22/2026 0+ years exp H-1B sponsor history First posted May 22, 2026 Last posted May 22, 2026
Job description

Part time PRN as needed alternating weekend and holidays

Essential Responsibilities
•Utilization of technology to support patient registration.
•Routes written communications as appropriate.
•Communicates with others in person, by telephone, and/or email utilizing various communication technologies.
•Will receive patients and visitors and handle general inquiries.
•Determines work priorities on assigned shifts.
•Assist with supporting associates on new procedures and duties to be performed.
•Performs other duties as assigned by Patient Access Manager or Team Lead as needed.

Education Level
High School - Equivalent experience will be considered

Experience Level
No experience required

Licenses and Certifications
Not Specified

Skills
Not Specified

Physical Demands
•Sitting
•Standing
•Extended Computer Usage
•Walking

Work Environment
•Well-lit
•On-site
•Noise Level -Quite
•Climate Controlled

For this US-based position, the base pay range is $16.12 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.


Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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About this role

Summary

Assist patients with registration, inquiries, and communication using various technologies in healthcare setting

Job title

Patient Customer Service Representative

Experience level

no experience required

Minimum experience

0+ years exp

Industry

healthcare

Location requirements

On-site in Hoffman Estates, IL, no remote work

Salary

$16.12 - $23.21 per hour

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

None specified

Preferred skills

None specified

Specializations

patient registrationcommunicationcustomer service
Locations

Structured locations inferred from the posting.

Hoffman Estates, IL, USA

On-site City