Part Time Customer Service Rep
Jobs.performancefoodservice.com
Apply to this job Lebanon, TN, US Until 10/6/2026 6+ years exp First posted August 7, 2026 Last posted August 7, 2026
Job description
Company Description:
PFG Customized Distribution meets the unique needs of some of America's most recognized national chain restaurants, including Cracker Barrel, TGI Friday's, Outback Steakhouse, Red Lobster, and Ruby Tuesday. Providing customized attention and a centralized contact for product lines, menu changes, and account coordination, PFG Customized serves customers across the U.S. and in more than 40 countries.
Job Description:
Schedule: Part Time/ 20-24 hrs per week
Must be flexible
$17.00 per hour
We Deliver the Goods:
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America's food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Responsibilities may include, but not limited to:
- 100% In person:
- Input customer orders.
- Input customer credits.
- Input order and invoicing information accurately and in a timely manner.
- Assist customers with orders and problems. Contact vendors and requests samples for customers.
- Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
- Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
- Attend training and Customer Service meetings.
- Performs other related duties as assigned.
Benefits:
Click Here for Benefits InformationQualifications:
• High School Diploma/GED or Equivalent• 6+ months customer service, call center and / or related area.
• Basic computer knowledge
• Stable work history with demonstrated reliability and dependability
• Ability to work part -time flexible schedule 20-24 hrs
Preferred qualifications:
High School Diploma/GED or Equivalent Experience1 - 2 years customer service, call center and / or related area within foodservice industry.
EEO Statement:
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.About this role
Summary
Assist customers with orders, inquiries, and problem-solving in a part-time role.
Job title
Part Time Customer Service Rep
Experience level
6+ months
Minimum experience
6+ years exp
Industry
food distribution
Location requirements
Lebanon, TN, USA; remote not allowed
Salary
$17.00 per hour
Management role
No
Skills & keywords
Required skills
High School Diploma/GEDbasic computer knowledge
Preferred skills
customer service experiencefoodservice industry experience
Specializations
customer serviceorder entrycall centerfoodservice
Locations
Structured locations inferred from the posting.
Lebanon, TN, USA
On-site City