Parking Ambassador - New York New York

THE JOB:
As a Parking Ambassador at NYNY, you create a welcoming first impression by delivering friendly, efficient service from the moment guests arrive. You’ll manage vehicle flow in a fast-paced environment, ensuring safe and seamless parking operations while minimizing congestion and delays. As a knowledgeable property ambassador, you’ll assist guests with hotel information, local attractions, and personalized recommendations. You’ll also address guest concerns with professionalism, escalating issues as needed and maintaining a secure, service-focused environment.

THE STARTING RATE: $14.65

THE DAY-TO-DAY:

• Warmly greet all arriving guests at parking entrance while providing courteous, efficient, and enthusiastic parking services

• Meet the demands of a fast-paced environment by following all protocols and using good judgment to assist with regulating the movement and flow of vehicles to avoid traffic congestion and delays

• Serve as an ambassador for the property, be knowledgeable of all hotel services/features/offerings, and familiar with local attractions/activities/events in order to respond to guest inquiries accurately

• Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty

• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation

THE IDEAL CANDIDATE:

• High School Diploma or GED required

• 6+ Months of prior relevant guest service experience required

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11401