Parking Ambassador - MGM National Harbor
MGM Springfield, LLC
Apply to this jobThe SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
First impressions matter—and you’ll be the first smile guests see! As a Parking Ambassador at MGM National Harbor, you’ll set the tone for an unforgettable visit by welcoming guests, helping them get where they’re going, and creating that “wow” moment right from arrival. If you love people, fast‑paced energy, and being part of a hospitality‑driven team, this is your spotlight role.
THE DAY-TO-DAY:
Greet guests warmly upon arrival and assist with questions, directions, and transportation needs
Open doors and welcome guests into the property with professionalism and enthusiasm
Support Bell and Valet teams to ensure seamless arrival and departure experiences
Assist employees and guests in parking and curbside areas as needed
Address guest concerns promptly and escalate issues to the appropriate supervisor when necessary
Learn and follow all company and departmental policies, procedures, and service standards
Help maintain a safe, organized, and guest‑friendly arrival experience
THE IDEAL CANDIDATE:
At least 18 years of age
Has a High School Diploma, GED or equivalent
6+ Months of Prior Relevant Experience in Customer Service
THE PERKS & BENEFITS:
Health & Income Protection benefits (for eligible employees)
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11858
Pay Rate:
The rate for this role is:
$15.84
This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
Summary
Assist guests with parking, directions, and guest service at MGM National Harbor.
Job title
Parking Ambassador
Experience level
6+ months
Minimum experience
6+ years exp
Industry
hospitality
Location requirements
On-site at MGM National Harbor, Maryland; no remote work allowed.
Salary
$0k+
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
National Harbor, MD, USA