Park Area Ambassador (Resort Services)

DNSP SeaWorld Parks & Entertainment LLC

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Discovery Cove Orlando Until 9/12/2026 First posted July 14, 2026 Last posted July 14, 2026
Job description

At Discovery Cove Orlando, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

  • Maintain cleanliness of restroom/park areas
  • Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc.
  • Stock restroom supplies
  • Maintain/organize storage closet
  • Notify leadership of any supplies needed
  • Report any concerns or repair needs in restroom facilities
  • Sweep debris from pathways while scanning landscape for trash
  • Maintain hand washing stations
  • Change trash bags
  • Ensure safe and efficient line speed and crowd flow through stadiums
  • Interact with guests and answer guest questions
  • Complete opening and closing procedures
  • Direct guests to attractions
  • Assist with park emergencies, including inclement weather
  • Perform other duties as assigned


What it takes to succeed:

  • Must be at least 18 years old
  • Strong team player
  • Commitment to exceptional guest service
  • Strong communication, interpersonal and multi-tasking skills
  • Ability to pass all necessary training
  • Ability to remain calm, troubleshoot and make quick decisions in stressful situations
  • Ability to thrive in a fast-paced environment
  • Ability to stand and walk for entire shift
  • Ability to climb on ladders, stadium steps, and uneven surfaces
  • Ability to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistance
  • Ability to train on and properly use protective gear
  • Comfortable working around water and animals
  • Must be able to work indoors/outdoors in all weather conditions
  • Scheduling flexibility
  • Valid state driver’s license preferred
  • Bilingual skills highly desirable

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways
     

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

About this role

Summary

Assist park operations, maintain cleanliness, interact with guests, ensure safety and support daily activities

Job title

Park Area Ambassador (Resort Services)

Experience level

entry level

Industry

amusement park and resort services

Location requirements

On-site in Orlando, FL; remote not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationteamworkproblem-solvingmulti-taskingphysical fitness

Preferred skills

bilingualdriver's license

Specializations

guest servicemaintenancecustomer interactioncleaningsafety
Locations

Structured locations inferred from the posting.

Unknown location

On-site
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