Package Dispatch Supervisor

Primary Job Posting Location:

Quebec City, Quebec Canada

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Job Description:

Job Summary

This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.

Job Type: Part-Time / Permanent

Workdays: Monday to Friday(must be able to work ALL 5 days of the week)

Shift Hours (must be able to work a minimum of 25 hrs. per week). 

2:00 AM - 9:30 AM

Shift Duration: 6 hours a day (requires flexibility with Start and Finish times). 

Work Location: 625 RUE DES CANETONS, QUEBEC CITY, QC G2E 5X6, Canada

Salary: $21.50 per hour

Responsibilities:

• Verifies system downloads.

• Identifies various service failures and exceptions.

• Prints and distributes multiple daily reports.

• Makes necessary report updates and communicates changes to PDS.

• Utilizes mapping tools.

• Plots previous data and compares actual dispatch to planned dispatch.

• Maintains a loop analysis to ensure periodic analysis of all loops.

• Utilizes available reports and systems.

• Completes monthly dispatch audit.

Qualifications:

• Bachelor's Degree or International equivalent - Required

• Bilingualism required: French and English (written and spoken). Strong verbal and written communication skills in French are essential. The role involves regular interactions with clients outside of Quebec (70%). - Required

• The successful candidate must have their own vehicle, as public transportation is not available during shift hours.

• Dispatch Planning System (DPS) and UDC knowledge

• Experience using Microsoft Office products or equivalent software

• Customer-focused with strong planning and organization skills

• Familiar with package flow technologies - Preferred

Additional Information:   

• Applications must include an updated resume. 

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.