Outbound Customer Contact Officer

Acquirebpo.wd102.acquire

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Melbourne Until 8/23/2026 First posted June 6, 2025 Last posted June 6, 2025
Job description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Do you want to work for one of Australia’s most well-known national sales and marketing companies?

Acquire Intelligence is an award-winning global outsourcer providing contact center and back office services on behalf of our clients around the world. With 9,000+ employees servicing some of Australia’s and other Global brands, we are a trusted partner of choice for superior customer service.

We are looking for Outbound Customer Consultants who have previous customer service or sales experience with strong communication & computer skills to assist 

The Outbound Customer Consultant‘s primary objective is to match the best product & service to our client's customers via inbound while providing excellence in customer service. 

You will be using your proven sales and service skills to demonstrate the value and benefit of our clients products and services.

All successful applicants must work a minimum of 38 hours a week and complete a police check paid for by us prior to commencing with Acquire Intelligence.

Experience and Qualifications

·       Demonstrated experience in a sales or service environment

·       Motivated to deliver sales results and achieve Key Performance Indicator’s (KPI’s)

·       Dedication to excellence in customer service in a high-pressure environment

·       Able to navigate multiple systems and online tools

·       Willingness to learn and maintain new skills

·       Commitment to work on a rotating roster from 9.30am to 5.30pm Monday to Friday

·       Flexible and positive work approach and attitude

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

·       Collaboration: Brilliant jerks can be brilliant elsewhere.

·       Impact: Do, get it done, create impact.

·       Passion: Be positive, bring passion and energy.

·       Transparency: A transparent team can help each with other.

Please submit your resume and cover letter outlining your suitability for the role via this advert

Join the A-Team and experience the A-Life!

About this role

Summary

Assist clients by matching products and services through excellent customer service.

Job title

Outbound Customer Contact Officer

Experience level

entry level

Industry

outsourcing

Location requirements

Located in Melbourne, remote work not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

sales experiencecustomer servicecommunicationcomputer skillsKPI

Preferred skills

None specified

Specializations

customer servicesalescommunication
Locations

Structured locations inferred from the posting.

Melbourne VIC, Australia

On-site City