Outbound Customer Care - Casselberry

Massey Services, Inc.

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Casselberry, FL Until 8/22/2026 First posted March 18, 2026 Last posted March 31, 2026
Job description

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

 

Outbound Customer Care (No Cold Calling)

Massey Services currently has exciting opportunities for Outbound Customer Care!

Job responsibilities include:

- Making outbound calls to current customers in a courteous and professional manner.

Complete benefits package including Medical & Dental, 401(k), paid vacations, sick days, & holidays, tuition reimbursement, direct deposit, short & long term disability and much more!

Requirements:

High School Diploma or GED

Strong problem solving skills

Excellent computer skills (Word & Excel)

Previous Outbound Calling experience is a PLUS.

Background checks will be completed on all candidates considered for hire.

Massey Services is an Equal Opportunity and Drug Free Workplace.

About this role

Summary

make outbound calls to current customers, provide courteous support and problem solving

Job title

Outbound Customer Care - Casselberry

Experience level

high school diploma or ged

Industry

service

Location requirements

based in casselberry, fl; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

computer skillsproblem solving

Preferred skills

outbound calling

Specializations

outbound callscustomer care
Locations

Structured locations inferred from the posting.

Casselberry, FL, USA

Work arrangement unknown City