Oppurtunity for outbound tech callers in inbound process

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 28, 2026 Last posted February 28, 2026
Job description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

SPOT OFFERS

Process : Inbound

Job Description:
•    Recommendation of technical help through easy steps
•    Converting a Caller to a Customer by placing & enrolling the apt support plan through soft selling skills
•    Software or Service packages to be sold
•    Resolving all issues promptly, thoroughly and in a cost effective manner.

Benefits & Facilities
•    Fixed Salary + High Incentives
•    Fixed Salary on 1st of Every Month
•    Daily Sales Incentives
•    Attendance Incentive
•    Monthly Sales Incentives
•    Loyalty Bonus every year
•    Referral Bonus
•    24 paid leaves+ Birthday leave

Age – 18 to 32 years

Minimum 6 months EXPERIENCED CANDIDATE from Outbound Tech Support Process are preferable

Shift Timing:Morning shift(8:30am to 6:30pm)
             Night Shift(10:30pm to 8:30am)
                     
Desired Candidate Profile:
•    Any Graduate - Any Specialization, Graduation Not Required
•    Candidates must have minimum 6 months of relevant documented experience.
•    Undergraduates are also eligible

NO FRESHERS ALLOWED

Walkin from Monday to Saturday from 11am to 6pm

Adeeba E-Services Private Limited
Room no-603, 6th Floor, Shaila Tower
J-1/16 Block EP & GP
Salt Lake, Sector V
Kolkata -700091

CONTACT DETAILS :DEVOPRIYA PAL(HR EXECUTIVE)-7059753939




• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates


Must have experience in OUTBOUND TECH SUPPORT for more than 6 months



About this role

Summary

Handle outbound technical support calls, promote support plans, resolve issues, and achieve sales targets.

Job title

Outbound Tech Support Call Center Agent

Experience level

6+ months

Industry

contact center

Location requirements

Kolkata or remote work allowed, no specific mention of remote work

Salary

Not specified

Management role

No

Skills & keywords

Required skills

documented experiencecommunication

Preferred skills

soft selling skillstechnical knowledge

Specializations

outbound callstech supportsalescustomer service
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City

Kolkata, West Bengal, India

Remote City