Opp in International Inbound Voice / Family-owned, great work/life balance!
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US and Canadian customers 24x7 with our best technicians.
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Position: Senior Tech Support Associate / Tech Sales Associate
Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives
Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year
Referral Bonus of Rs.2000 per candidate.
No extension of shift timings
High prospect of growth
Salary Increment after 9 months.
Shift timing – US Shift
Working Days: 6 days
ONLY EXPERIENCED CANDIDATES ARE APPLICABLE
Contact: Rima(HR) 7686839463
All your information will be kept confidential according to EEO guidelines.
Summary
Handle inbound calls diagnosing computer issues, recommend plans, and sell support/software
Job title
Senior Tech Support Associate / Tech Sales Associate
Experience level
experienced candidates only
Industry
business process outsourcing
Location requirements
Kolkata, WB, in; no remote work allowed
Salary
Fixed Salary on 1st of every month in Salary account + High Incentives Daily Sales Incentives Attendance Incentive Monthly Sales Incentives Hike of 15%-20% on last drawn salary Loyalty Bonus of Rs.5000 every year Referral Bonus of Rs.2000 per candidate.
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India