Operator Facilties System - MGM Grand

MGM Springfield, LLC

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Property - MGM Grand Las Vegas Until 9/20/2026 1+ years exp H-1B sponsor history First posted July 22, 2026 Last posted July 22, 2026
Job description
Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Facilities Systems Operator will be responsible for all inbound calls and dispatching engineers. The candidate will set the stage for guest experience with a welcoming smile and service. By understanding their unique stories and need, the candidate will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE STARTING RATE: $ 19.36 USD Hourly


THE DAY-TO-DAY:

  • Answer all incoming calls concerning maintenance and repairs needed on property and at off-site locations

  • Input call details into computer system (e.g. HotSOS)

  • Assign work to Engineering employees

  • Respond to life safety system and fire alarm panel, locates area of alarm and dispatches it to Engineering personnel to take action

  • Record all personnel call-ins and forwards to appropriate staff

  • Maintain dispatch log of all activities performed throughout the day

  • Maintain an accurate accounting of time and activities in emergency situations


THE IDEAL CANDIDATE:

  • Must be 21 years of age or older

  • High School Diploma or GED

  • 1+Years of prior relevant experience of dispatch

  • 6+ Months of prior relevant experience of administrative


THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

  • Free meals in our employee dining room

  • Free parking on and off shift

  • Health & Income Protection benefits (for eligible employees)

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15997

Are you ready to JOIN THE SHOW? Apply today!

About this role

Summary

Manage inbound calls, dispatch engineers, respond to safety systems, record activities, ensure guest experience.

Job title

Operator Facilities System - MGM Grand

Experience level

1+ years

Minimum experience

1+ years exp

Industry

hospitality

Location requirements

Las Vegas, Nevada; onsite work only

Salary

Starting rate: $19.36 USD Hourly

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

call handlingdispatchingcomputer systemslife safety

Preferred skills

None specified

Specializations

dispatchlife safetymaintenancealarms
Locations

Structured locations inferred from the posting.

Las Vegas, NV, USA

On-site City