Operator Facilties System - MGM Grand
MGM Springfield, LLC
Apply to this jobThe SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Facilities Systems Operator will be responsible for all inbound calls and dispatching engineers. The candidate will set the stage for guest experience with a welcoming smile and service. By understanding their unique stories and need, the candidate will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
THE STARTING RATE: $ 19.36 USD Hourly
THE DAY-TO-DAY:
Answer all incoming calls concerning maintenance and repairs needed on property and at off-site locations
Input call details into computer system (e.g. HotSOS)
Assign work to Engineering employees
Respond to life safety system and fire alarm panel, locates area of alarm and dispatches it to Engineering personnel to take action
Record all personnel call-ins and forwards to appropriate staff
Maintain dispatch log of all activities performed throughout the day
Maintain an accurate accounting of time and activities in emergency situations
THE IDEAL CANDIDATE:
Must be 21 years of age or older
High School Diploma or GED
1+Years of prior relevant experience of dispatch
6+ Months of prior relevant experience of administrative
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15997
Are you ready to JOIN THE SHOW? Apply today!
Summary
Manage inbound calls, dispatch engineers, respond to safety systems, record activities, ensure guest experience.
Job title
Operator Facilities System - MGM Grand
Experience level
1+ years
Minimum experience
1+ years exp
Industry
hospitality
Location requirements
Las Vegas, Nevada; onsite work only
Salary
Starting rate: $19.36 USD Hourly
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Las Vegas, NV, USA