Operations & Support Service

T-Systems ICT India Pvt. Ltd.

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Pune, MH, in on site Until 8/21/2026 First posted December 12, 2025 Last posted December 12, 2025
Job description

T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a proud recipient of the prestigious Great Place To Work® Certification™. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates across Pune, Bangalore, and Nagpur, boasting a dedicated team of 3500+ employees providing services to group customers. T-Systems offers integrated end-to-end IT solutions, driving the digital transformation of companies in all industries, including automotive, manufacturing, logistics, and transportation, as well as healthcare and the public sector. T-Systems develops vertical, company-specific software solutions for these sectors. T-Systems International GmbH is an information technology and digital transformation company with a presence in over 20 countries and a revenue of more than €4 billion. T-Systems is a world-leading provider of digital services and has over 20 years of experience in the transformation and management of IT systems. As a subsidiary of Deutsche Telekom and a market leader in Germany, T-Systems International offers secure, integrated information technology and digital solutions from a single source.

  • German gPMO
  • Experience 3 to 6 years Ability to conduct a training Only if responsible or PAP Representation for all
  • Services Must have a solution finding approach for new demands and new issue ITIL Foundation
  • Follow STRIVE gPMO KPIs for improvement of the service delivery PM Foundation Conducting meetings professionally Golden Meeting Rules STRIVE process should be known and should be used Complaint Ticket Process Take responsibility of the project specific service execution Delegation
  • Support Basics of stakeholder management Soft skills Speaks fluently
  • German English C1 Level awareness Good communication skills Active in discussions
  • Communication in tickets Team Work Adaptability Marketing of services Takes ownership and self motivated

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About this role

Summary

Provide IT support, manage services, conduct training, and ensure service quality and stakeholder communication.

Job title

Operations & Support Service

Experience level

3 to 6 years

Industry

information technology

Location requirements

Pune, MH, in; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

ITIL FoundationGermanEnglish C1communicationstakeholder management

Preferred skills

trainingsolution findingproject management

Specializations

ITILservice managementstakeholder managementcommunicationproject support
Locations

Structured locations inferred from the posting.

Pune, Maharashtra, India

On-site City