Operations Support / Mortgage Support

Westlake, TX, us on site Until 8/21/2026 First posted February 24, 2026 Last posted February 24, 2026
Job description

Randstad US is a wholly owned subsidiary of Randstad Holding nv, an $18.8 billion global provider of HR services and the second largest staffing organization in the world. We play a pivotal role in shaping the world of work, leveraging the true value of human capital for the benefit of our clients, candidates, employees and investors.



Operations Support is responsible for supporting the Operations Specialists with daily tasks. This will include searching and locating supporting research mortgage documents using web based tools. Communicating with Homeowners Associations/Management Companies to obtain status of ordered mortgage documents. This position will be responsible for requesting and receiving mortgage information via phone, fax, e-mail, and mail. Position will require uploading of HOA documents and inputting data from these documents into the system. Applicant will need to develop a thorough knowledge of departmental functions, procedures, and resources in order to provide accurate information to customers.





Education 

HS Diploma/GED Required 


Experience and Skill Requirements 


•  Mortgage industry experience / any mortgage experience, mortgage document, mortgage process, mortgage loan


• Good written and verbal and communication skills 


• Strong attention to detail


• Good judgment


• Basic Computer Skills



mortgage experience / mortgage experience / mortgage experience

For further details please contact:

Jenny Nghuatco

602 904 5045

jennilyn.nghuatco@randstadusa. com


About this role

Summary

Support mortgage department by researching documents, communicating with clients, and updating systems.

Job title

Operations Support / Mortgage Support

Experience level

Industry

staffing

Location requirements

Westlake, TX, US; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

mortgage experiencecommunicationcomputer skills

Preferred skills

None specified

Specializations

mortgage documentscustomer communicationdata entry
Locations

Structured locations inferred from the posting.

Westlake, TX, USA

On-site City