Operations Specialist

-     Prepare documentation, dock receipts, bills of lading, export/ import declarations.

-     Assists/ Files various shipper declarations (AMS, ISF, etc)

-     Track and trace cargo as necessary to insure proper movement and delivery.

-     Issuing/sending invoices to clients and provide accounting department with proper and correct billing information.

-     Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).

-     Communicate with airlined/vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.

-     Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.

-     Seek the most profitable mode(s) (ocean, air, truck, customs, warehouse) of shipment, yet meet client’s requirement for the movement of freight.

-     Creates new job files in computer system including updates.

-     Inquiries to vendors for rates (eg customs, air freight, sea freight, warehouse, trucking, etc) and prepares quotes.

-     Arrange bookings with Carriers for ocean, air, trucking, customs

Other duties as assigned.