Operations Specialist

ESSENTIAL JOB FUNCTIONS

• Prepare documentation, dock receipts, bills of lading, export declarations.
• File SED’s (Shippers Export Declarations) >File shipping documents
• Track and trace cargo as necessary to ensure proper movement and delivery.
• Provide accounting department with proper and correct billing information.
• Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
• Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment, yet meet client’s requirement for the movement of freight.
• Other duties as assigned

Physical requirements

Position may require extended periods of sitting, computer use, standing and walking.  Some light lifting may be required in some instances

other skills/abilities

• Knowledge of the Import/Export industry preferred.
• Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
• The ability to work in a fast-paced environment.
• Must be career-oriented, hard-working, quick learner and have excellent recall for past events/situations/numbers.
• Strong knowledge of personal computers

Education and experience

• High School Diploma or GED required.
• Minimum 4 years related experience.
• Minimum one year of experience in air import or freight forwarding operations

Certifications and Licenses

• Professional certification may be required in some areas.