Operations Manager

Maersk.wd3.maersk Manual

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CL - Punta Arenas Until 8/22/2026 First posted March 27, 2025 Last posted March 27, 2025
Job description

The Opportunity

We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen.

We’re taking a big step on this journey: building one global organization. Carrying out a vital mission: support our employees, so they can best support our customers.

Key responsibilities:

Maintains a positive relationship while working closely with the staff
to build a strong team through coaching, goal setting, and constructive
feedback.
Researches and recommends best practices that can be followed.
Ensures staff is focused on customer service and moving all loads
legally within guidelines.
Builds strong working relationships with local carriers to ensure that
Maersk is a cost leader.
Works directly with LOC team to address equipment concerns, in
particular where customer needs are not being covered.
Works closely with operations, customers, trucking companies, and
customer service to ensure movement of containers to the customer’s
satisfaction.
Builds a strong working relationship with the local terminal management
staff in order to ensure we achieve the most efficient movement of
cargo.
Monitors, records and reports cost savings, unbudgeted expenses, service
failures and empty equipment inventory to department manager, along with
suitable recommendations.

We offer:

At Maersk we go the extra mile to service our customers in the best possible way. We work hard to build and strengthen relationships with customers, making sure we understand their business drivers so we can continuously improve co-operation, processes, and outcomes. We provide end-to-end transportation to almost anywhere in the world. We combine our global network with local expertise to increase the reliability of your deliveries, whether they travel by sea or over land so if you have what it takes to be successful come and work with us! Find out more:

https://www.maersk.com

Notice to Applicants

Maersk is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value diversity and prohibit the discrimination of any applicant on the basis of race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

About this role

Summary

Manage operations, build relationships, and ensure customer satisfaction.

Job title

Operations Manager

Experience level

Industry

logistics

Location requirements

Located in Punta Arenas, remote work not allowed.

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

None specified

Preferred skills

None specified

Specializations

customer serviceteam buildinglogisticscost management
Locations

Structured locations inferred from the posting.

Punta Arenas, Magallanes and Chilean Antarctica, Chile

On-site City