Operations Manager

Lexington, KY, us on site Until 8/21/2026 First posted March 22, 2025 Last posted March 22, 2025
Job description

Gattitown is Lexington's famous 30,000 square foot pizza Marketplace Buffet restaurant and family entertainment center featuring a Midway.  Attractions include bumper cars, carousel, mini drop ride, as well as many new and classic video and arcade games like air hockey and skee ball.   We have been the premiere Lexington dining and entertainment destination since 2000.

As an Operations Manager with Gattitown your role will be to successfully manage your team to execute in an efficient and friendly manner in our fast-paced environment. 

Responsibilities include:

  • Develop and inspire a team of 20-30 hourly employees to exceed guests’ expectations while meeting established revenue goals
  • Demonstrate proactive leadership by ensuring positive guests’ experiences in a family-friendly, fun-filled environment
  • Engage guest-service-focused team members through recruiting, hiring, training and executing their responsibilities
  • Embrace teamwork and cultivate a positive work environment for all employees
  • Collaborate with other managers by attending & participating in management meetings
  • Execute daily opening and closing accounting functions
  • Represent Gattitown to our families and community in a positive, professional manner 

 

  • Must be 21 years of age or older
  • 2+ years of restaurant/hospitality & management of labor preferred
  • College degree preferred
  • Excellent customer service skills mandatory
  • Polished oral and written communication skills required

 

Very competitive pay and benefits including, insurance, vacation, sick pay, free meals, continued education and tons of schedule flexibility. Fun, great work environment.

About this role

Summary

Manage team, ensure guest satisfaction, oversee daily operations, and foster positive work environment.

Job title

Operations Manager

Experience level

2+ years

Industry

hospitality

Location requirements

Lexington, KY, US; on-site; no remote work

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

customer servicecommunicationteam leadershipaccounting

Preferred skills

hospitality managementrestaurant experiencecollege degree

Specializations

restauranthospitalityteam leadershipcustomer service
Locations

Structured locations inferred from the posting.

Lexington, KY, USA

On-site City