Operations Manager

egug.fa.us2.oraclecloud.com.CX_1

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Until 10/7/2026 First posted August 8, 2026 Last posted August 8, 2026
Job description

9th in Great Place to Work’s Best Workplaces™ in the Philippines 2026 10th in Fortune Magazine’s 2026 World’s Most Admired Companies 6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026 4th in Great Place to Work's Best Company To Work For 2025 Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and services. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive transformation, and bringing a human touch to each customer interaction. How will you make an impact in this role? A successful Manager within American Express TCE has a passion for delivering outstanding service and demonstrates leadership ability to encourage their team to drive o...

About this role

Summary

Oversee customer service operations and lead teams to deliver excellent service

Job title

Operations Manager

Experience level

none

Industry

finance

Location requirements

Remote work allowed, location unspecified

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

leadershipcustomer serviceoperations management

Preferred skills

None specified

Specializations

customer serviceoperationsleadership
Locations

Structured locations inferred from the posting.

No structured locations extracted for this role yet.