Operations Manager

The Operations Manager is responsible for meeting production goals, implementing process improvement activities & sophisticated Lean Manufacturing & Six Sigma techniques to maximize profits, quality and on-time delivery within our Repair Center and New Production Line.  This position reports directly to the PDS Director of Operations.

Job Responsibilites:

• Directly supervise production employees. Carries out supervisory responsibilities in accordance with the Company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; evaluating employee performance and setting development goals; coaching employees; rewarding and disciplining employees; setting and adjusting employee pay; addressing complaints and resolving problems.
• Ensures production requirements are met; work with subordinate supervisors to address problems.
• Synchronizes labor to complete as much work as possible within timeframes.
• Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
• Maintains time and production records; records and tracks employee attendance.
• Interprets company policies to workers and enforces safety regulations.
• Interprets specifications, blueprints, and job orders to workers, and assigns duties.
• Establishes or adjusts work procedures to meet production schedules.
• Suggests changes in working conditions and use of equipment to increase efficiency of shop, department, or employees.
• Analyzes and resolves work problems or assists employees in solving work problems.
• Initiates or suggests plans to motivate employees to achieve work goals.
• Recommends suggestions to improve the quality of product being produced.
• Participate in regular staff meetings.
• Prepare and meet forecasted product delivery commitments
• Environmental, health and safety compliance
• Ensure requirements of customers are met, reducing costs and ensuring on-time delivery
• Establish metrics to improve efficiency, effectiveness and communication, moving organization toward operational excellence

Job Qualifications:

• BA or BS degree required: Business, Engineering or related field
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.  
• 7-10 years’ proven experience plus industry-related progressive manufacturing experience; or equivalent combination of training and experience
• Need a high level of people skills w/ demonstrated successful leadership as the driving force in successful organizational changes
• Proven success working with computerized Operating System
• Having utilized education and experience making operational changes using advanced Lean Manufacturing and Six Sigma tools
• Proactive and positive team player with excellent analytical problem-solving skills
• Ability to interact in a positive and professional manner and to develop and maintain strong working relationships with vendors, customers, co-workers, employees and management; the ability to respond promptly to needs and requests for service and assistance; and ability to meet commitments
• Strong attention to detail and focus on quality and accuracy
• Ability to maintain confidentiality and privacy of customers, company proprietary, and employee information
• Ability to make good decisions, including exhibiting sound and accurate judgment; supporting and explaining reasoning for decisions; including the appropriate people in decision-making process; making timely decisions; and identifying when issues should be referred to senior management
• Exhibits dependability, including following instructions; responding to management direction; and taking responsibility for own actions
• Ability to take initiative, including asking for and offering help when needed; performs work independently without being prompted
• Ability to prioritize and plan work activities; use time efficiently; and work within deadlines
• Delegates work assignments effectively, including matching the responsibility to the person, giving authority to work independently, setting expectations, monitoring delegated activities, and providing recognition for results
• Ability to manage employees; includes staff in planning and decision-making; takes responsibility for employees’ activities; makes self-available to employees; provides regular performance feedback; improves processes
• Supervisor of up to 40 direct labor hourly employees