Operations Executive
Δικηγορική Εταιρεία
Apply to this job Bangkok Until 8/22/2026 First posted March 27, 2025 Last posted March 27, 2025
Job description
- To be the face of our brand; to adhere to front desk duties and maintain a thorough knowledge of the company’s products.
- To deliver on service-level-agreement (SLA) commitments made to customers and assist with renewal packages.
- Troubleshooting of application issues (i.e. Class-in application); to work with internal teams and provide solutions.
- System administration of applications (i.e. Class-in and ZOHO) such as users access and CRM account management.
- To process tasks and operational-related matters within Blended-Learning teams via tickets and projects.
- Ability to triage and prioritize caseload considering urgency, possible consequences, and service quality.
- Ensure all systems are operating smoothly and take ownership for progression of own caseload. (i.e. replacement classes)
About this role
Summary
Manage front desk duties, troubleshoot applications, and ensure smooth operations.
Job title
Operations Executive
Experience level
Industry
education
Location requirements
Located in Bangkok; remote work not allowed
Salary
Not specified
Management role
No
Skills & keywords
Required skills
None specified
Preferred skills
None specified
Specializations
customer servicesystem administrationtroubleshootingCRMBlended-Learning
Locations
Structured locations inferred from the posting.
Bangkok, Thailand
On-site City