Operations Courier

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Job Description:

Courier drivers are responsible for safely transporting road freight using the most cost-effective route while providing exceptional customer service.

Responsibilities:

•    Carry out delivery and pickup across metropolitan and regional areas.
•    Organise outbound freight by planning route schedules and inspecting packages and validating package labels.
•    Record and notify management of any faulty packaging or damaged items
•    Utilise appropriate equipment to load and unload vehicles. 
•    Safeguard freight to prevent movement during transit.
•    Adhere to punctual completion of runs.
•    Obtain recipient signature 
•    Deliver superior customer service during all interactions.
•    Ensure proper handling and security measures for all packages. 
•    Address delivery challenges, such as damaged items or inaccessible delivery locations.

Skills and Experience:

•    Minimum of 6 months' experience in a similar role
•    Valid driver's license for a two-axle rigid vehicle
•    Good driving record
•    Proficiency in operating various loading equipment, including forklifts and pallet jacks
•    Excellent customer service skills
•    Physical stamina

Key Physical Demands: 

•    Individual lifting up to 20kg, with typical weights between 2kg and 10kg
•    Constant standing and walking and may squat to lift items. Use of pallet jack and moving trolleys requires push/pull physical demand. 
•    May be required to work in cold environment of -4 degrees Celsius for short periods.
•    Ability to work in a constant state of alertness and safety.
 

Employee Type:
 

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