Operations & Customer Relations Officer

Elite Talent

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Baghdad, Baghdad Governorate, Iraq on site Until 8/21/2026 First posted May 19, 2026 Last posted May 19, 2026
Job description

About the Role: We are seeking an Operations & Customer Relations Officer to manage client accounts and ensure smooth cross‑border logistics operations. 

Responsibilities: 

  • Oversee day‑to‑day client operations. 
  • Coordinate with logistics teams to ensure timely deliveries. 
  • Resolve customer issues promptly and professionally. 
  • Maintain compliance with trade regulations. 
  • Prepare reports on operational performance. 

Requirements

Qualifications: 

  • Background in logistics operations or customer service. 
  • Strong organizational and communication skills. 
  • Ability to handle cross‑functional coordination. 
  • Detail‑oriented with problem‑solving abilities. 
About this role

Summary

Manage client accounts and oversee logistics operations, ensuring compliance and resolving issues.

Job title

Operations & Customer Relations Officer

Experience level

Industry

logistics

Location requirements

Must be in Baghdad, Iraq; remote work not specified.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

organizationcommunicationproblem solving

Preferred skills

None specified

Specializations

logisticsclient management
Locations

Structured locations inferred from the posting.

Baghdad, Baghdad Governorate, Iraq

On-site City