Operations and Admin Specialist

We are seeking a detail-oriented and highly organized Operations & Administrative Specialist to support one of three core operational tracks: Approvals, Compliance & Quality Assurance, or Payroll.

All tracks play a critical role in maintaining accurate documentation, regulatory compliance, and smooth day-to-day operations across the organization.

Core Responsibilities (All Tracks)

• Maintain accurate records, documentation, and data entry systems
• Follow internal policies, regulatory standards, and deadlines
• Review information for accuracy and completeness
• Communicate with internal teams to resolve discrepancies or missing information
• Track tasks and workflows to ensure timely completion
• Support audits, reporting, and operational improvements
• Handle sensitive information with confidentiality and professionalism

Track Options

Approvals Track

• Process and track service or authorization requests
• Review submissions for completeness and eligibility
• Coordinate with teams to ensure timely approvals
• Maintain approval logs and status updates

Compliance & Quality Assurance Track

• Monitor adherence to policies, procedures, and regulatory requirements
• Conduct file reviews and internal audits
• Identify risks or gaps and recommend corrective actions
• Support preparation for external reviews or inspections

Payroll Track

• Process payroll accurately and on schedule
• Verify timesheets and employee data
• Maintain payroll records and resolve discrepancies
• Ensure compliance with wage and labor regulations

Qualifications

• Bachelor’s degree or equivalent experience preferred
• 1–3 years of administrative, operations, compliance, or payroll experience
• Strong attention to detail and organizational skills
• Comfortable working with spreadsheets and data systems
• Ability to manage multiple deadlines
• Discretion with confidential information
• Clear written and verbal communication