Operational Excellence Consultant (Engineering)
Metergy Solutions
Apply to this jobPosition Summary
As a consultant on the Operational Excellence Consulting team, you are responsible for driving successful outcomes for clients who have escalated metering and billing concerns. You are also responsible for driving cross-team alignment to implement sustainable corrective actions.
You will lead client escalation projects from investigation to resolution. This often involves on-site investigations, analyses (energy and water data, financial impact, root cause), corrective action planning and execution, and client communication. Typical responsibilities include:
Responsibilities:
- Maintain clear project priorities and ensure high-quality, timely deliverables are provided
- Lead investigations to validate submetering designs, accuracy of project documentation, hardware installations, and billing methodologies. Identify gaps or discrepancies.
- Ensure the accuracy and integrity of meter and billing configurations by performing data analysis, validating energy and water rate models and identifying billing anomalies.
- Assess issue scope and financial impact by developing materiality estimates and partnering with subject matter experts to validate outcomes.
- Act as the primary point of contact for stakeholders, communicating insights, risks, and recommendations to leadership while driving cross-functional alignment.
- Ensure effective execution and sustainability of corrective actions by monitoring outcomes and confirming resolution of identified issues.
- Support client communications by translating technical findings into clear, concise messaging and providing subject matter expertise as required.
- Travelling to client sites throughout Canada and the USA.
Qualifications:
- Post-secondary education in Engineering, Energy Systems, Business, or a related discipline
- 2 years of experience in utilities, submetering, energy management, or a related analytical field
- Strong understanding of metering systems, data validation, and billing processes
- Strong written and oral communication skills with both internal and external stakeholders
- Demonstrated experience managing complex investigations and cross-functional initiatives
- Proficiency in Microsoft Excel and data analysis tools; experience with metering or billing platforms is an asset
- Knowledge of regulatory frameworks (e.g., Measurement Canada, OEB) is preferred
Compensation (from employer):
60000–80000 CAD per year
Summary
Lead investigations and implement corrective actions for metering and billing issues.
Job title
Operational Excellence Consultant (Engineering)
Experience level
2+ years
Minimum experience
2+ years exp
Industry
utilities
Location requirements
Toronto, remote work not specified
Salary
C$60k–C$80k
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Toronto, ON, Canada