Operation Support Engineer – Factory Integration (f/m/div)*

Are you ready to keep our IT systems running smoothly and securely? Can you envision a role where you'll ensure Operation Stability for Mission Critical Applications by meeting the Service Level Agreements, optimizing cycle time for problem investigation at our factories across Europe, Asia and North America? Join us in delivering top-notch IT support and take your career to the next level !

As an Operation Support Engineer, you will be working with a highly motivated team who collaborates with international functional teams.
In your new role you will:

• Operation Support, Incident resolution and Problem management
• Coordination of User Acceptance Tests
• Setup and configure software settings on different Infineon systems
• Troubleshoot and resolve technical issues related to factory integration
• Cross functional collaboration with stakeholders eg. business, equipment
• Drive improvement topics (automation, digitalization, etc.)
• Rollout support
• Review and update troubleshooting FAQ
• Monitor of system performance via automated tools, handle critical alerts / events
• Simulation of problem, execute containment actions
• On call operation support required

You are a strong team player who can establish successful cooperation with your colleagues, and your effective communication and interpersonal skills allow you to pass on meaningful and reliable information.
 You are best equipped for this task if you have:

• A University or College (Bachelor) Degree in Software Development, Electrical engineering, IT or equivalent field of studies
• 1 -2 years of experience is an advantage
• Practical knowledge of a programming language / scripting language
• Basic understanding of SQL query
• Fluency in English & Hungarian is must, German is an advantage
• Willingness to travel

Contact:
    [email protected], LinkedIn

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

Backend
The backend segments enable the development of comprehensive innovation across the entire value chain: starting with chip manufacturing, to wafer testing, preassembly, package development and development of new materials. The backend cluster combines the competencies for planning, productivity, innovation and quality, assembly and testing
Are you in?

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.