Operation Manager,IAM,Office365

Intersoft is a global business and technology consulting firm primarily serving consumer banks, wealth management firms, insurance companies and investment banks. Intersoft also offers its clients risk management and compliance-related software products and services in banking and financial services. In addition to serving its clients in the financial world, Intersoft serves its clients in telecommunications, pharmaceuticals and manufacturing space. 

Intersoft will strive to create a superior work environment that will offer assistance to all key players and stakeholders – its clients, its employees, and its partners to achieve their aspirations together as a harmonized team and allow to stretch themselves beyond their perceived boundaries to achieve the best possible.

1>the operation support and delivery at a global level for the GIS supported services: Active Directory (AD), Identity and Authentication Management (IAM), Messaging (O365 suite, MS Exchange).

2>The role includes alignment of local & global processes, execution according to our OLA/SLA to ensure QoS and availability of the GIS provided services in the Infrastructure and Application Portfolio as well as the client’s business needs and priorities.

3>Comprehensive technical background with multi-domain knowledge (server, network, application support, email, O365).

4>Client Engagement, and Management skills in complex matrixed structure

Ø Strong expertise in Service Operations, Knowledge of ITIL, Quality, 

 5>Remote / Offshore extended team management

Ø Managing multicultural team and stakeholders

Ø Familiar with working remote managers

Education requirements include, degree, post-graduate degree