Opening In International Bpo For Tech Support Process

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 28, 2026 Last posted February 28, 2026
Job description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

We are hiring Sr. CCE for International Inbound Tech Sales Voice Process for US shift.

Only Inbound Tech sales Process Opening is available.

Attractive salary with huge incentives.

Timings: SHIFT 8.30PM to 6.30AM

Qualification Required: H.S Pass.

Must have minimum 6 months Experience in Outbound Tech Support Process are preferable, should know how to close calls.

Job Description : Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits & Facilities

Fixed Salary + High Incentives

Fixed Salary on 1st of Every Month

Spot Incentives + Monthly Incentives

Attendance Incentive

Paid Birthday Leave

Loyalty Bonus Rs. 5000 every year

Age - upto 32 years

WALKIN going on Monday to Saturday from 11am to 5pm

Call:Devopriya@7059753939

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates


Must have experience in OUTBOUND TECH SUPPORT for more than 6 months



About this role

Summary

Handle inbound customer calls, diagnose issues, sell tech support plans and software.

Job title

Sr. CCE - Tech Support (Inbound)

Experience level

more than 6 months

Industry

contact center

Location requirements

Kolkata, WB, in - no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

outbound tech supportcall closingdiagnosing issuescustomer service

Preferred skills

None specified

Specializations

technical supportinbound callssalesdiagnosing issuessoftware
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City