Opening in Inbound Desktop Support Voice process in BPO

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

INBOUND TECH/MAC/WINDOWS SUPPORT VOICE PROCESS

Job Role: Attending Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidate’s profile;

Must have dialled in International Outbound or Inbound Tech process for more than 6 months.

Must be able to troubleshoot and resolve the issues related to computers and laptops router printers and close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves Daily/Monthly Incentives

Spot Incentives+ weekly incentives + Monthly incentives.

Rotational Off

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact: HR @ 9051449800 for any further queries

**Only Experience candidates will apply**

need good communication skill

flexible for night shift

About this role

Summary

Handle inbound calls for troubleshooting and selling tech support services, night shift, customer interaction.

Job title

Inbound Desktop Support Voice process

Experience level

more than 6 months

Industry

other

Location requirements

Kolkata, WB, on-site; remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationtroubleshootingEnglish

Preferred skills

night shift

Specializations

desktop supportvoice processtroubleshootingcustomer service
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City