Opening In Inbound BPO Process - Limited Vacancy
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba e-Services Private Limited
Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business
Greeting from Adeeba E Services...!!!
We are hiring for the Inbound Technical Support Process for our Salt Lake Office
Experience: 1year to 5years in Technical support(Computers,Printers and Router support in BPO)
CTC: 1.5Lacs to 2.5Lacs
Location: Kolkata (Saltlake)
Shift: US Shift
Process: Inbound Technical Support.
Job Role:
1. Speaking with customers of US through cold calling and resolving issues.
2. Provide them with solutions and sale relevant services and packages.
3. Close calls with proper service and take payments from the authorise gateway
Criteria:
Need Experience in international BPO InSales
Technical support Sales (outbound/Inbound) experience preferable
Must have good Communication skill
Should have knowledge in call closing and Sales for tech support
Flexible for Night shift
Benefits:
1.Fixed Salary+Incentives
2.Attendance incentives
3.Fixed shift
4.Friendly environment
Contact Ayesha (HR)@ 9051449800
need good communication skill
flexible for night shift
Summary
Provide inbound technical support, resolve customer issues, and sell services in a BPO environment.
Job title
inbound technical support
Experience level
1-5 years
Industry
it services
Location requirements
Kolkata, WB, in; remote work not specified
Salary
CTC: 1.5Lacs to 2.5Lacs
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India