Opening for CCE/Sr CCE/Callers for International Inbound Tech Support)

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

Adeeba E Services are hiring Inbound Technical Support Executives for US Shift (Night Shift).


Desired skills :

· 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.

Freshers/Domestic Bpo candidates are not required.

Candidate with Excellent Communication Skill in English.

• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.

• Candidate must know how to close their own call.

• Domestic BPO & fresher candidates are not applicable.

• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited

603, 6th Floor, Shaila Tower J-1/16 Block EP & GP

Salt Lake, Sector V Kolkata -700091

Contact :- Aparna (HR) 7059191977.

About this role

Summary

Provide inbound technical support for US customers, troubleshoot issues, close calls, and handle customer queries.

Job title

call support executive

Experience level

1-2 years

Industry

technology

Location requirements

Kolkata, WB, on-site, night shift only

Salary

Not specified

Management role

No

Skills & keywords

Required skills

english communicationtechnical troubleshootingcall closingcustomer service

Preferred skills

US shift workrouter troubleshootingemail issuesMaciPhone

Specializations

technical supportinternational BPOcall closure
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City