Opening for CCE/Sr CCE/Callers for International Inbound Tech Support).
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba e-Services Private Limited
Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business
1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.
any hs pass/ basic
Candidate with Excellent Communication Skill in English.
• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.
• Candidate must know how to close their own call.
• Domestic BPO & fresher candidates are not applicable.
• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.
Interview Timings :
12 PM to 5 PM ( Monday to Saturday )
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091
Contact :- Aparna (HR) 7059191977.
Summary
Handle inbound technical support calls, troubleshoot issues, and close calls independently for international clients
Job title
call center executive
Experience level
1-2 years
Industry
technology
Location requirements
Kolkata, WB, in, remote not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India