Open Position in International Tech Support ( Inbound Voice) ( US Shift).

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

We operate leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services. We provide technology and services to enable consumers, merchants, and other participants to conduct commerce in our ecosystem.

· 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.

any hs pass/ basic graduates

Candidate with Excellent Communication Skill in English.

• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.

• Candidate must know how to close their own call.

• Domestic BPO & fresher candidates are not applicable.

• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited

603, 6th Floor, Shaila Tower J-1/16 Block EP & GP

Salt Lake, Sector V Kolkata -700091

Contact :- Aparna (HR) 7059191977.

About this role

Summary

Provide technical support via inbound calls, troubleshoot issues, close calls, and handle customer queries.

Job title

international tech support ( inbound voice)

Experience level

6 months+

Industry

technology

Location requirements

Kolkata, WB, in; night shifts allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

English communicationtroubleshootingcall closingcustomer service

Preferred skills

None specified

Specializations

technical supportvoice supporttroubleshootingcustomer service
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City