Onsite Supervisor- 2nd Shift

Surge Staffing

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Fort Payne, AL Until 9/30/2026 2+ years exp First posted August 1, 2026 Last posted August 1, 2026
Job description

Surge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions.

The Onsite Supervisor- 2nd Shift (2:00pm-10:00pm) is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position:

1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs

2) develops and retains business by providing outstanding customer service

PRIMARY FUNCTIONS & RESPONSIBILITIES

  • Effectively meeting the temporary help and/or training needs of a major SURGE Client
  • Delivers high quality service to the customer and temporary employees
  • Develops and retains business by providing outstanding customer service
  • Performs a variety of administrative tasks
  • Monitor attendance of employees
  • Process and assist with Workers Compensation claims
  • Reconcile invoices from all vendors
  • Other duties as assigned

QUALIFICATIONS AND SKILLS

  • High School diploma required
  • Proven leadership/success in a previous managerial role
  • Exceptional customer service skills and the ability to build/enhance successful business partnerships
  • Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
  • Must have great communication and customer service skills
  • Must have administrative skills
  • Experience in performing background checks, I 9, and E Verify
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet

If interested please apply.

EQUAL OPPORTUNITY EMPLOYER

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

IND1

About this role

Summary

Oversee staff, ensure quality service, and handle administrative tasks for a staffing client

Job title

Onsite Supervisor- 2nd Shift

Experience level

2-5 years

Minimum experience

2+ years exp

Industry

staffing

Location requirements

Onsite role in Fort Payne, AL; no remote work allowed

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

customer servicemanagementadministrative skillsMicrosoft WordExcelPowerPointOutlookbackground checksI 9E Verify

Preferred skills

None specified

Specializations

customer serviceadministrative skillsstaff managementattendance monitoring
Locations

Structured locations inferred from the posting.

Fort Payne, AL, USA

On-site City
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