Onsite - Insurance Services Rep I - Springfield MO

MHM Support Services

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Mercy Clinics of Springfield and Communities Until 10/3/2026 First posted August 4, 2026 Last posted August 4, 2026
Job description

Find your calling at Mercy!

Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.

Position Details:

Minimum Required Qualifications
Education: HS Degree or Equivalent

Other Skills and Knowledge:
Computer and keyboarding skills

Preferred Qualifications
Experience: Prior EPIC Resolute Hospital Billing or Ambulatory experience
Prior Revenue Cycle
Healthcare billing or insurance

Other Skills and Knowledge:
Basic Microsoft Excel and Word knowledge
Communication and customer service skills

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

About this role

Summary

Handle insurance claims, communicate with clients, resolve billing issues in healthcare setting.

Job title

Insurance Services Representative I

Experience level

entry level

Industry

healthcare

Location requirements

Onsite at Springfield, MO, with some remote potential

Salary

Not specified

Management role

No

Skills & keywords

Required skills

computer skillskeyboard skillscommunicationcustomer service

Preferred skills

EPIC ResoluteMicrosoft ExcelMicrosoft Wordhealthcare billinginsurance

Specializations

insurancehealthcare billingrevenue cyclecustomer service
Locations

Structured locations inferred from the posting.

Springfield, MO, USA

On-site City