Online Travel Consultant – ANZ

9th in Great Place to Work’s Best Workplaces™ in the Philippines 2026 10th in Fortune Magazine’s 2026 World’s Most Admired Companies 6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026 4th in Great Place to Work's Best Company To Work For 2025 As a Travel Consultant, you will deliver exceptional service to American Express Card Members by providing expert travel support over the phone. As a trusted advisor, you will help customers plan, manage, and adapt their travel arrangements, ensuring every interaction is tailored to their individual needs. From supporting new bookings and travel benefit enquiries to managing itinerary changes and unexpected travel disruptions, you will provide end-to-end servicing across the customer journey. Using your travel expertise, consultative approach, and strong problem-solving skills, you will recommend personalized travel solutions, help Card Members maximize the value of their American Express benefits, and create seamless tr...