Online - Hotel Customer Service Coordinator - Entry Level

Careers In Travel | Destination Planners

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Maryland remote Until 8/22/2026 0+ years exp First posted June 20, 2026 Last posted June 20, 2026
Job description
Position Summary:
As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding our commitment to exceptional service.
 
Responsibilities:
Understand client needs and travel preferences
Provide hotel recommendations and confirm reservations
Manage booking changes and follow-up communication
Keep detailed, accurate client records
 
Requirements:
Organized and dependable
Comfortable with digital tools and remote communication
Friendly, professional demeanor
Willingness to learn the travel booking process
 
Benefits:
Collaborative remote environment
Hands-on guidance and self-paced training
Access to industry partnerships and hotel programs
 

Compensation (from employer):
45000–65000 USD per year

About this role

Summary

Assist clients with hotel bookings and travel arrangements remotely.

Job title

Online - Hotel Customer Service Coordinator - Entry Level

Experience level

entry level

Minimum experience

0+ years exp

Industry

hospitality

Location requirements

Maryland, remote work allowed

Salary

$45k–$65k

Management role

No

Skills & keywords

Required skills

organizationdependabilitydigital toolscommunicationwillingness to learn

Preferred skills

None specified

Specializations

hospitalitycustomer servicebookingreservation
Locations

Structured locations inferred from the posting.

Unknown location

Remote