Online | Customer Support – Booking Vacations | We Will Train You
Careers In Travel | Destination Planners
Apply to this job Chicago, Illinois remote Until 8/24/2026 0+ years exp First posted June 25, 2026 Last posted June 25, 2026
Job description
Position Overview:
We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support – Booking Vacations role. This position focuses on assisting clients with coordinating vacation arrangements, confirming reservations, and ensuring a smooth booking experience.
This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.
Key Responsibilities:
Assist clients with researching and booking vacation packages, hotels, and cruises
Provide support during the reservation and confirmation process
Respond to client inquiries regarding travel details and requirements
Review booking information for accuracy, including dates and traveler information
Maintain organized records of client reservations and communications
Offer follow-up support before and after travel
Qualifications:
Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to work independently in a remote environment
Previous customer service or hospitality experience is helpful but not required
What We Offer:
Structured onboarding and step-by-step training
Access to travel booking tools and supplier resources
Flexible fully remote work environment
Supportive and collaborative team culture
Ideal Candidate:
This role is ideal for individuals seeking remote customer support work, those exploring entry into the travel industry, or professionals with a background in hospitality or service-oriented roles.
Compensation (from employer):
40000–65000 USD per year
About this role
Summary
Assist clients with booking, confirming vacations, and managing travel inquiries remotely.
Job title
Customer Support – Booking Vacations
Experience level
entry level
Minimum experience
0+ years exp
Industry
travel
Location requirements
remote work permitted, based in Chicago or flexible
Salary
$40k–$65k
Management role
No
Skills & keywords
Required skills
communicationdigital platforms
Preferred skills
hospitality
Specializations
bookingtravelcustomer support
Locations
Structured locations inferred from the posting.
Chicago, IL, USA
Remote City