On Call Closure required for Inbound tech process in BPO

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

SPOT OFFER..Immediate Joiners Required

Urgent Requirement Of Inbound Callers For Tech Support

Job Profile:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound or Inbound Tech Support or Desktop Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.15,000-22000/month(fixed)+Huge Incentives

Shift : 9pm-7am

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE

Contact: Ayesha (HR) 9051449800 for further queries

need good communication skill

flexible for night shift

About this role

Summary

Handle inbound technical calls, diagnose issues, sell support plans, close calls, and ensure customer satisfaction.

Job title

On Call Closure for Inbound tech process

Experience level

6 months-1 year

Industry

tech support

Location requirements

Kolkata, WB, in; remote work not specified

Salary

Rs.15,000-22000/month(fixed)+Huge Incentives

Management role

No

Skills & keywords

Required skills

communicationconvincingsalesdiagnostics

Preferred skills

None specified

Specializations

tech supportinbound callssalesdiagnostics
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City