On Board Host

Careers.foodtravelexperts.com

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Newcastle, GB, NE1 5DL Until 9/11/2026 First posted June 5, 2026 Last posted July 13, 2026
Job description

Join Rail Gourmet - Catered to You and Your Career!

 

Rail Gourmet UK is seeking a motivated individual to join our team as On Board Host for TransPennine Express (TPE) at Newcastle Central Station.

 

Hours: Permanent Part Time 20 hours
Shifts: Rotational Shifts between 5 AM to 10 PM, 1 role working flexibly weekday, weekends, Bank & public holidays, 1 weekends only.
Pay Rate: £13.65 per hour

 

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

 

Full training will be provided.

 

AS AN ON BOARD HOST YOU’LL:

 

  • Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
  • Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
  • Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
  • Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
  • You can claim upto 50 rover tickets for TPE network rail for family & friends.

 

WHY JOIN AS AN ON BOARD HOST?

 

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

 

  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.
     

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as On Board Host.

 

Please be aware that if you are successful in your application you will need to complete a DBS check.

 

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives. 

About this role

Summary

Provide onboard passenger service, handle transactions, engage with passengers, and support safety protocols.

Job title

On Board Host

Experience level

none

Industry

transportation

Location requirements

Newcastle, UK, remote work not allowed

Salary

£13.65 per hour

Management role

No

Skills & keywords

Required skills

customer servicetransactionshygiene standardscommunication

Preferred skills

sales targetsdisruption informationteamwork

Specializations

passenger serviceticketingsafety standardscustomer engagement
Locations

Structured locations inferred from the posting.

Newcastle, UK

On-site City