Officer, Member Services

Lextorah LDS

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Lagos, ng on site Until 8/22/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Airk Air, West and Central Africa’s largest carrier, seeks, the services of experienced and competent candidates to fill the following existing vacant position:

                                                                                                                   

Job Specifications;

Ensuring efficient operation of member service centre

Ensuring enhancing member awareness by handling accurate information relating to the programme.

Ensuring seamless member experience by handling of members who have not received member pack

Ensuring pre-flight check to identify members scheduled to travel and circulation of the same to all airports.

 

Requirements:

3-5 years experience in similar job role while a university degree would be  of advantage.

Knowledge of principle, practice and techniques of operations.

Positive attitude, excellent communication in oral/written English

Must be fully computer literate, preferably with prior experience of the implementation of customer loyalty programmes.

send your application letter and cv to 

email [email protected] :

website: www.lextorahjobs.com

About this role

Summary

Manage member service operations, enhance member awareness, ensure seamless member experience, and handle pre-flight checks.

Job title

Officer, Member Services

Experience level

3-5 years

Industry

transportation

Location requirements

Lagos, Nigeria; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationcomputer literacycustomer serviceairline operations

Preferred skills

customer loyalty programmes

Specializations

member servicescustomer loyaltyairline operations
Locations

Structured locations inferred from the posting.

Lagos, Nigeria

On-site City