Office Services Manager Trainee (Part Time )

Welcome to ARO!

Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.

We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth. 

ARO is not a temp or staffing agency. This is a Full Time opportunity

PT Floater needed / 20 hours/week standard with up to 40 hours/week during times of vacation coverage.

Work with Regional director and other managers to provide coverage at all Boston and surrounding area locations during times of vacations or absences, which will include some of the following tasks:

On Site MPS first responder copy/print services

Supplies Management

Produce and Provide Monthly & ad hoc Reporting

Log meter counts for networked and non-networked devices

Print and provide device specific configuration pages upon request

Supplies Management

Load paper in designated devices on a daily basis

Provide first response to service issues within 1-2 hours for certain machines and 1 hour or less with other designated “high priority” machines

Manage/install hot swap devices while original unit is being serviced

Dispatch to contracted service provider for break fix service as necessary

Provide coverage during absences.

Ability to travel to multiple sites

Mail Services duties including but not limited to sorting and delivering mail, processing outgoing mail and packages

Copy Services including but not limited to completion and delivery of hard copy and electronic copy job submissions.

Receptionist duties

Required Candidate Skills:

Strong background in customer service

Ability to lift 50 pounds

Strong communication skills: written, verbal

Proficient in MS Office: especially Word, Excel and Outlook

Desirable Candidate Skills:

Experience supporting MFDs and MFPs

Mail / Shipping experience

Copy experience

Every day ARO earns the trust of a diverse and progressive body of clients who recognize our strong commitment to: 

Accessibility: 
At ARO we believe that true accessibility comes with engagement. We are constantly reaching out and traveling to client sites to make sure all bases are touched on. Our Engaged Communication Commitment backs our work ethic. Constant proactive communication and being readily available for clients and employees across the country is pivotal to our success.

Results: 
With ARO your return on investment will not disappoint. As an employee owned company, our resources go into our employees rather than into sprawling campuses or other overhead expenses that may not directly benefit you. ARO's core business is and always has been on-site facilities management and its close monitoring through a comprehensive reporting structure. This assures you will experience palpable results in service quality as well as in ROI. Ask about our No Risk Guarantee!

Objectivity:
Many of our competitors are publicly held software or hardware manufacturers and/or distributors. They are quota-based and are held accountable to their investor's interests. At ARO our primary goal is customer service and relationships: we monitor clients' changing requirements and long-term vision to drive proactive and cooperative solutions. We engage our hardware, software and services partners proactively when a client needs it, not when a financial quarter is ending.