Office Manager

Job Summary

St. Pius V Catholic Church is seeking a welcoming, organized, and detail-oriented Parish Office Manager to support the daily administrative operations of the parish. Serving as the primary point of contact for parishioners, visitors, and community members, the Office Manager provides exceptional customer service, coordinates parish communications, maintains confidential records, and supports the administrative needs of parish ministries and staff. This position plays a vital role in advancing the mission of St. Pius V Catholic Church by fostering a hospitable, efficient, and faith-centered office environment.

Responsibilities

• Greet parishioners, visitors, vendors, and community members in a professional and welcoming manner.
• Answer, screen, and direct incoming phone calls, emails, and inquiries.
• Direct individuals in need to appropriate parish services, including the Immigrant & Refugee Ministry and Food Pantry.
• Provide information regarding Mass schedules, sacramental preparation, parish ministries, events, and programs.
• Maintain parish calendars and coordinate meeting schedules, appointments, and facility reservations.
• Prepare and distribute parish communications, including correspondence, announcements, mailings, and bulletin content.
• Maintain parishioner records and databases, ensuring accuracy, confidentiality, and timely updates.
• Maintain sacramental records, including Baptisms, Confirmations, First Communions, Marriages, and Funerals.
• Process new parishioner registrations and update membership information as needed.
• Coordinate incoming and outgoing mail and assist with general parish communications.
• Order and maintain office supplies and oversee office organization.
• Provide administrative support for parish ministries, volunteers, and special events.
• Collaborate with the Pastor and parish staff on parish initiatives and projects.
• Update parish communication platforms, including the website, email communications, and social media accounts.
• Maintain strict confidentiality regarding parish, personnel, and pastoral matters.
• Perform other duties as assigned by the Pastor.

Qualifications

• High school diploma or equivalent required; associate degree, administrative training, or related education preferred.
• Prior experience in an administrative, office management, receptionist, or secretarial role preferred.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Publisher.
• Experience with Canva, Facebook, Google Workspace, and website management tools preferred.
• Experience with parish management software, databases, or related office systems preferred.
• Strong organizational, interpersonal, and customer service skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple priorities, work independently, and meet deadlines.
• Strong attention to detail and commitment to accuracy.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to work collaboratively with clergy, staff, volunteers, and parishioners.
• Willingness and ability to learn new technology platforms and software systems.
• Professional demeanor and commitment to serving the parish community.
• Cultural awareness, sensitivity, and compassion when working with diverse populations and those in need.
• Bilingual proficiency is a plus.
• Supportive of the mission, values, and teachings of the Catholic Church.