Office DocuCare Level 2
Globalchannelmanagementinc
Apply to this jobGlobal Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Client Relationship Management
Serve as the primary customer contact for equipment support and service
Coordinate Move/Add/Change (MAC) process
Provide on-going end user training on equipment
Services Delivery
Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications.
Break-fix activities account for 70% of role responsibilities
Provide IP address support
Perform basic equipment problem diagnosis
Point of contact for equipment removal and delivery for onsite support
$14/hr
12 months+
Summary
Manage client equipment support, perform basic repairs, provide training, and coordinate equipment logistics.
Job title
Office DocuCare Level 2
Experience level
12 months+
Industry
technology
Location requirements
On-site in Los Angeles, CA, no remote work allowed
Salary
$14/hr
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Los Angeles, CA, USA