Office Coordinator

Tom James Company

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Cincinnati, OH on site Until 8/23/2026 First posted March 19, 2026 Last posted March 19, 2026
Job description
At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.
We currently have a part-time opening in our Cincinnati, OH office. Our position is for 24 hours per week at $19.50 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.
 
 
 
RESPONSIBILITIES
Order Entry
Entering Order Tickets, Customer Order Forms, and customer payments daily 
Receiving & Shipping
Unpacking received shipments daily 
Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
Processing returns, remakes and alterations
Prepares all clothing for delivery by sales professional
Picks up and delivers client items as needed
Alterations 
Entering all alteration instructions into the proprietary system
Delivering/picking up garments to/from outside (contract) tailors 
Compiling Alteration Expense Summary for in-house tailors and sending to Accounting
Telephones/E-Mail/Mail
Answering incoming phone calls and giving messages to Sales Professional
Checking store e-mail daily and giving all information to the proper person(s) 
Bank Deposits/Errands
Makes follow-up calls to factories, customers, and corporate office
Performing other duties as assigned.
 
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Experience with social media platforms for marketing and research purposes
Extensive knowledge of computer, Microsoft Office software and Google Docs
Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
Strong organizational skills
Ability to bend and lift 20 lbs.
Valid Driver’s License (Exception: larger metropolitan areas)
About this role

Summary

Supports sales team, handles order entry, shipping, alterations, and client interactions.

Job title

Office Coordinator

Experience level

Industry

fashion

Location requirements

Cincinnati, OH, onsite required

Salary

$19.50 per hour

Management role

No

Skills & keywords

Required skills

Microsoft OfficeGoogle Docsmulti-taskingorganizationvalid driver’s license

Preferred skills

social media

Specializations

order entryreceiving & shippingalterationscustomer service
Locations

Structured locations inferred from the posting.

Cincinnati, OH, USA

On-site City