Office and Employee Experience Manager (IL)

Resource Innovations is looking for a proactive, people-first Office & Employee Experience Manager to own the daily rhythm of our workplace in our Chicago office and elevate how employees experience work—onsite and remote. You’ll manage office operations, vendor relationships, and facilities while supporting internal communications and employee initiatives to drive engagement, connection, and productivity. This role is part office manager and part culture champion and requires an in office presence five (5) days per week.

The ideal candidate thrives in a dynamic, mission-driven environment, brings strong organizational and communication skills, and enjoys building structure, efficiency, and connection across teams.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

• Serve as the primary point of contact for the Chicago office, ensuring a professional, efficient, and welcoming environment.
• Own day-to-day office operations: reception, mail, supplies, food & beverage, conference rooms, access/badges, and space management.
• Manage vendor relationships (cleaning, security, catering, coffee/water, plant care, maintenance).

• Support RI's internal communication strategy and delivery (support All Hands meetings, messaging, operations).
• Design and deliver initiatives that strengthen culture, community, and belonging.
• Own employee-facing events, both onsite and virtual, to provide employee connection opportunities.

• Partner with IT and HR to support onboarding and ensure all new employees have the tools and resources to be successful.

• Serve as point of contact for safety protocols, access control, emergency procedures, and OSHA/local requirements.
• Maintain compliance documentation: visitor logs, incident reports, safety drills, etc.
• Other Duties as assigned.

Requirements

• Minimum of 3+ years of experience in office management or a related role.

• Demonstrated ability to professionally interface with executive-level leaders, exhibiting strong executive presence, sound judgment, discretion, and clear, confident communication.

• Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Exceptional written and verbal communication skills, with a relationship-building and customer-service–oriented mindset.
• Comfort working in ambiguous environments, with the ability to create structure, processes, and solutions as needed.
• Experience working in hybrid or distributed work environments preferred.
• Proficiency with collaboration and productivity tools, including Microsoft Outlook, Teams, SharePoint, PowerPoint, Excel, and Zoom.

• Interest in sustainability and a passion for contributing to meaningful environmental impact.

Key Competencies

• Hospitality mindset: You enjoy helping people and making experiences seamless.
• Resourceful & proactive: You anticipate needs before they arise.
• Detail-oriented: You keep the workplace running smoothly and efficiently.
• Creative & culture-driven: You bring energy to programs that connect people.
• Operationally minded: You build scalable systems, processes, and workflows.

Benefits

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.  The compensation range for the base salary for this position is $70,000 - $75,000.  In addition to base pay, employees are eligible for a discretionary annual bonus.  The stated salary represents the expected compensation for this position.  Final compensation will be determined based on factors such as the candidate's experience, education and location. 

At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.