OC Patient Services Representative, Float Pool (Full-Time/Days)

Overlake Medical Center & Clinics

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Bellevue, WA Seattle, WA Until 10/3/2026 1+ years exp First posted April 16, 2026 Last posted August 4, 2026
Job description

Welcome to a medical center where you're the center of attention.

Pay range:

-

Hourly

$22.22 - $33.33

Overlake Medical Clinics is currently seeking an experienced FULL TIME. Patient Services Representative for our Float Pool. Primary responsibilities include patient registration, scheduling appointments, answering phones, distribution of records through EPIC (the EMR system) and executing duties in a manner that provides excellent customer service for the patient experience. Primary responsibilities include patient registration, scheduling appointments, answering phones, distribution of records through the EMR system and executing duties in a manner that provides excellent customer service for the patient experience. Must have car. Position has a variable work schedule and requires travel to all OMC clinic locations: Bellevue, Kirkland Redmond, Issaquah, Sammamish, Lake Hills and Newcastle.

Full-time/40 hours per week

Monday - Friday clinic hours

8 hour shifts

Qualifications

  • High School diploma or GED required.

  • Minimum of one (1) year of clerical experience in a medical facility preferred.

  • Excellent customer service and communication skills required.

  • Experience with EMR applications, EPIC preferred.

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.

  • Local, visible leaders who care about you.
  • A values-based work environment.
  • Medical insurance premiums as low as $0 per month.
  • Many Overlake services covered at 100%.
  • Tuition reimbursement up to $10,000 per year.
  • Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
  • Pre-tax and Roth after tax retirement savings plans.
  • An expanded Employee Assistance Program.
  • A caregiver support program to help with everything from childcare to eldercare.
  • Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact HR@overlakehospital.org 

About this role

Summary

Manage patient registration, scheduling, and records with excellent customer service in healthcare setting

Job title

OC Patient Services Representative, Float Pool (Full-Time/Days)

Experience level

entry level

Minimum experience

1+ years exp

Industry

healthcare

Location requirements

Candidates must be located in Washington state, with remote work not specified

Salary

Hourly$22.22 - $33.33

Management role

No

Skills & keywords

Required skills

customer serviceEPICmedical clerical

Preferred skills

None specified

Specializations

patient registrationschedulingEPICcustomer service
Locations

Structured locations inferred from the posting.

Bellevue, WA, USA

On-site City

Seattle, WA, USA

On-site City

Kirkland, WA, USA

On-site City

Sammamish, WA, USA

On-site City

Redmond, WA, USA

On-site City

Newcastle, WA, USA

On-site City

Issaquah, WA, USA

On-site City