Norwegian Speaking Email Support Specialist

Patrique Mercier Recruitment is thrilled to invite applications for the position of Norwegian Speaking Email Support Specialist. In this role, you will provide exceptional email support to our Norwegian-speaking customers, handling inquiries and resolving issues related to our products and services. Your strong communication skills and dedication to customer service will be crucial in ensuring a positive experience for our clients. If you are fluent in Norwegian and enjoy assisting customers through email, we would love to hear from you!

Responsibilities

• Provide high-quality email support to Norwegian-speaking clients, ensuring prompt and thorough responses to inquiries.
• Troubleshoot and resolve issues based on customer requests and feedback.
• Clearly articulate solutions and provide guidance to help customers effectively resolve their concerns.
• Document customer interactions accurately and maintain records in the support system.
• Collaborate with team members to enhance support quality and address any recurring issues.
• Stay informed about product updates and changes to provide accurate information to customers.

Requirements

• Fluency in Norwegian (both written and spoken) is essential.
• Excellent written communication skills for effective email correspondence.
• Prior experience in customer service or email support roles is preferred.
• Strong analytical problem-solving skills and the ability to work through challenges.
• Attention to detail and capability to manage multiple inquiries at once.
• Ability to work independently as well as collaboratively within a team environment.
• Familiarity with customer support tools or CRM software is beneficial.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training